fb87 Frequently Asked Questions

fb87 requires a government-issued photo ID for KYC verification — a valid National ID Card (NID), passport, or driving licence is accepted. You may also be asked to submit a recent utility bill or bank statement as proof of address. Documents should be clear, fully legible scans or photographs. Most verifications are completed within 24 hours of submission.

Use the 'Forgot Password' link on the fb87 login page. Enter your registered mobile number or email address and follow the on-screen instructions. A password reset link or OTP will be sent to your registered contact details. If you no longer have access to that number or email, contact support at [email protected] with your account details for manual verification.

No. fb87 strictly permits one account per person, per household, and per device. Duplicate accounts are a violation of the Terms and Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you believe a duplicate account was created in error, contact [email protected] immediately to have it merged or closed.

To close your fb87 account permanently, email [email protected] with the subject line 'Account Closure Request' and include your registered mobile number and reason for closure. Withdraw any remaining balance before submitting the request. If account closure is related to problem gambling, fb87 can apply an immediate self-exclusion — please mention this so the team can prioritise your case.

The minimum deposit on fb87 is ৳200 BDT across all supported payment methods, including bKash, Nagad, Rocket, and Upay. There is no upper cap on deposits, though very large deposits may trigger a routine security review. Visa and Mastercard card deposits carry the same ৳200 minimum but may be subject to your card issuer's own transaction limits.

Log in to your fb87 account, navigate to the Cashier section, and select Withdraw. Choose Nagad as your withdrawal method, enter the amount you wish to withdraw and your registered Nagad mobile number, then confirm. The minimum withdrawal via Nagad is ৳500 BDT. Processing typically completes within 15 to 60 minutes, though during peak hours it may take up to 4 hours.

The minimum withdrawal amount on fb87 is ৳500 BDT for mobile wallet methods including bKash, Nagad, Rocket, and Upay. Bank transfer withdrawals carry a higher minimum of ৳1,000 BDT. There are no withdrawal fees charged by fb87, though your bank or mobile wallet provider may apply their own transfer charges.

fb87 does not charge any fees on deposits or withdrawals. All transaction costs on the platform side are absorbed by fb87. However, third-party payment providers such as bKash, Nagad, Rocket, or your bank may apply their own service charges when processing transfers. Check with your payment provider for their current fee schedule before transacting.

Yes, fb87 supports bank transfers from major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, Islami Bank Bangladesh (IBBL), City Bank, and Sonali Bank. Select 'Bank Transfer' in the Cashier section and follow the deposit instructions. Bank transfers may take 1 to 4 business hours to reflect in your fb87 balance, compared to the near-instant processing of mobile wallets.

All BPL bets on fb87 are settled based on the official match result as declared by the Bangladesh Cricket Board (BCB). If a match is abandoned or cancelled without a result, all bets are voided and stakes are returned. In Duckworth-Lewis-Stern (DLS) method decisions, the result determined by DLS stands as the official outcome for settlement purposes. Live in-play odds are subject to change until the market is suspended.

Yes, the entire fb87 platform is fully optimised for mobile browsers on both Android and iOS devices. You can access cricket betting, live casino games, slots, Monster Dice, and Multi Bet directly from your mobile browser without downloading any app. The responsive interface adapts to all screen sizes, making it easy to play from anywhere in Bangladesh using a 4G or Wi-Fi connection.

Return to Player (RTP) percentages on fb87 slots vary by game and provider. Most games from providers such as Pragmatic Play, NetEnt, and Microgaming carry RTPs between 94% and 97%. The RTP for each specific game is displayed in the game information or paytable section within the game itself. fb87 does not alter or override the RTPs set by licensed game providers.

Yes, all games on fb87 are provided by internationally recognised software studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — whose Random Number Generators (RNGs) are independently tested and certified. fb87 does not host any proprietary casino games; all outcomes are governed by the provider's certified RNG systems, ensuring fair and transparent results for every Bangladeshi player.

A wagering requirement on fb87 means you must bet the bonus amount a specified number of times before the resulting balance becomes withdrawable. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place a total of ৳20,000 in bets using the bonus before withdrawing. Different game types may contribute different percentages towards completing the requirement — slots typically contribute 100%, while live casino games may contribute less.

Yes, all fb87 bonuses carry an expiry period. The standard validity window for most bonuses is 7 to 30 days from the date of activation, depending on the specific promotion. If the wagering requirement is not completed within the validity period, the bonus and any associated winnings are forfeited. The exact expiry date for any active bonus is visible in your account's Bonus section.

fb87 rewards regular players through an ongoing loyalty programme that recognises consistent activity across cricket betting, live casino, and slot games. Players accumulate loyalty points based on real-money wagering, which can be exchanged for bonus credits, cashback, or other rewards. Higher-tier VIP players receive priority withdrawals, personalised offers, and a dedicated account manager. Contact support for current tier thresholds and reward rates.

fb87 uses 256-bit SSL encryption across the entire platform, meaning all data transmitted between your browser and fb87 servers is fully encrypted. Financial transactions are processed through verified, secure payment channels. fb87 operates under a strict Privacy Policy — your personal details are used only for account management, KYC compliance, and improving your player experience, never sold to third parties.

The minimum age to register and play on fb87 is 21 years old. This applies to all activities on the platform — sports betting, live casino, slots, and all other games. fb87 performs age verification as part of the KYC process, and any account found to belong to a player under 21 will be immediately closed with all balances forfeited. If you suspect a minor is using fb87, contact [email protected] immediately.

fb87 offers both temporary and permanent self-exclusion options. Temporary cooling-off periods range from 24 hours to 6 weeks, during which your account is fully suspended. Permanent self-exclusion closes your account indefinitely and prevents re-registration. To request either option, go to Responsible Gaming in your account settings or email [email protected] — all requests are actioned within 24 hours and treated with complete confidentiality.

The fb87 customer support team is available 24 hours a day, 7 days a week, including Eid, Pohela Boishakh, and all Bangladeshi public holidays. Reach the team by emailing [email protected]. For responsible gaming requests — deposit limits, cooling-off periods, or self-exclusion — include 'Responsible Gaming' in your subject line. The team aims to respond within 2 hours during Bangladesh Standard Time (BST, UTC+6) business hours.